ARM Program by BIFS

Welcome to the ARM Program by Global BIFS Academy – an exciting opportunity for graduates to kickstart a rewarding career in banking! If you're a dynamic individual ready to embark on a journey of professional growth, this is your chance to join one of the leading private-sector banks.

We are actively seeking Associate Relationship Managers in Liabilities for our Rural Banking division, offering a unique role that goes beyond traditional banking. As an Associate Relationship Manager, you will play a pivotal role in deepening relationships with Rural Banking accounts, providing best-in-class service, and contributing to the bank's mission.

Whether you're a fresher or have up to 2 years of relevant branch banking experience, this program is designed to empower you with the skills and knowledge needed to thrive in the banking industry. Explore the possibilities, build lasting customer relationships, and contribute to community development initiatives. Join us on this journey across Madhya Pradesh and Maharashtra, and let's shape the future of banking together!

Role/Job Title:- Associate Relationship Manager-Liabilities

Job Purpose

01

The role entails deepening relationships with Rural Banking accounts and ensuring best-in-class service to the customers.

02

The role bearer has a responsibility to support the Relationship Manager in the penetration of liabilities business in Rural markets through lead generation and account opening as per the needs of the customer.

03

The role bearer is responsible for driving client acquisition, building household-level customer relationships and capitalizing on lifetime value in each relationship to achieve larger organizational goals.

Primary Responsibilities

Lead Area Mapping in the catchment and maintain accurate and timely daily activity / Sales reports.
Prepare a Wish list of customers through cold calling and promotion activities to drive awareness about the bank and products across the catchment area.
Ensure completion of account opening formalities with strict adherence to KYC norms. (Field/ Customer Point Verification Mandatory)
Engage customers with multiple products at the time of account Opening. (viz: Mobile banking / Net banking registration / Recurring Deposit-Fixed Deposit activation)
Ensuring account activation and subsequently maintaining the health of an account.
Ensure superior customer service to capture a larger wallet share of the population.
Spearheaded resolution of customer queries and issues.
Assess and evaluate the client needs and generate new sources of revenue by leveraging cross-sell opportunities as per their lifestyle, risk profiling and requirements.
Ensure compliance as per the bank requirements.
Recommend process changes to improve service efficiency and quality across the branch network.
Provide support for the implementation of livelihood advancement and community development initiatives.

Secondary Responsibilities

Recommend process changes to improve service efficiency and quality across the branch network.
Provide support for the implementation of livelihood advancement and community development initiatives.

Education Qualification

Graduation or Post Graduation in any stream from a recognised university.

Experience

0 to 2 years of relevant branch banking experience

Age Criteria

Maximum up to 28 Years.

Associate Relationship Manager Program For Renowned Private Banks

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