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Online Retail Credit Officers ( (Post Graduate Certification in Retail Banking Program)

This is an intensive and rigorous training program to cater for the needs of banks/ NBFCs. Our trainers have extensive knowledge and have significant experience in this field of expertise.

Our approach combines pre-reading lessons, classroom training, online sessions, and case studies.

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Eligibility Criteria

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Duration

120 Days/4 Months

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Eligibility

Minimum 50% in the Graduation/Post-Graduation

Comprehensive Modules

  • Introduction To Bank
  • Retail Banking
  • Details Of Retail Banking Product
  • NRI Accounts
  • Remittance Facilities In Banks
  • Types Of Customers In Banks
  • Banker Customer Relationship
  • Alternate Channels In Banking
  • 360 Degree Approach Of Retail Banking
  • Impact Of Bank On Economy

  • Introduction To Third-Party Products
  • Types Of Third Party Products
  • Introduction To Insurance
  • Introduction To Life Insurance
  • Types Of Life Insurance Products
  • Choosing The Right Policy
  • Regulations & Scope Of LI
  • Unit Linked Insurance Product
  • Non-Life Insurance Products
  • Introduction To Mutual Funds
  • Demat Accounts
  • PPF, SSS & Other Gov. Business

Compliance & Regulations
  • Regulatory Framework
  • Reserve Bank Of India
  • KYC_Other Compliances
  • BR Act 1949
  • FEMA Regulations
  • SEBI_Securities Regulations
  • IRDAI_Insurance Relations
  • PFRDA_Pension Regulations
Important Acts
  • Indian Contract Act
  • Negotiable Instruments - 1
  • Negotiable Instruments - 2
  • Negotiable Instruments - 3
  • Power Of Attorney Act
  • Know Your Customer's Guidelines
  • Prevention Of Money Laundering Act
  • Audit_Compliance To Regulators
  • Integrated Ombudsman

  • Introduction To Accounting
  • Double Entry System and Types of accounts
  • Types of Accounts _ Terminology
  • Types of Transaction
  • Trial Balance of Business concerns
  • Preperation of Trading _ P_L
  • Preperation of Balance Sheet
  • Financial Parameters For Banks
  • Risk Management In Banks

Introduction To Sales In Banking
  • Introduction To Sales In Banking - 1
  • Introduction To Sales In Banking - 2
  • Introduction To Sales In Banking - 3
  • Introduction To Sales In Banking - 4
  • Introduction To Sales In Banking - 5
  • Introduction To Sales In Banking - 6
  • Introduction To Sales In Banking - 7
Sales Cycle In Banking
  • Sales Cycle In Banking In India - 1
  • Sales Cycle In Banking In India - 2
  • Sales Cycle In Banking In India - 3
  • Sales Cycle In Banking In India - 4
  • Sales Cycle In Banking In India - 5
  • Sales Cycle In Banking In India - 6
  • Sales Cycle In Banking In India - 7
  • Sales Cycle In Banking In India - 8
  • Sales Cycle In Banking In India - 9
  • Sales Cycle In Banking In India - 10
Relationship Management
  • Relationship Management - 1
  • Relationship Management - 2
  • Relationship Management - 3
  • Relationship Management - 4
  • Relationship Management - 5
  • Relationship Management - 6
  • Relationship Management - 7
CRM In Banking
  • CRM - 1
  • CRM - 2
  • CRM - 3
  • CRM - 4
  • CRM - 5
  • CRM - 6

Soft Skills
  • Communication Skills
  • Time Management Skills
  • Emotional Intelligence
  • Problem-Solving Skills
  • Leadership Skills
  • Customer Service Skills
  • Sales Skills
  • Ethics_Integrity
Communication Skills
  • Importance Of Communication
  • Verbal Communication
  • Written Communication
  • Non-Verbal Communication
  • Inter-Personal Communication
  • Usage Of Technology
  • Cultural Communication
Professional Skills
  • Importance Of Professional Skills
  • Product Knowledge
  • Technology
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